Helping organizations with digital transformation, business optimization, and knowledge management. This episode feature #ThoughtLeader and #Expert John Coles (https://www.linkedin.com/in/johncoles100/), who is a Knowledge Management & Digital Transformation Consultant at Booz Allen Hamilton.
John has 30 years of experience working at companies such as Apple, Dell, and Booz Allen Hamilton. His specialties include developing internal and external customer journeys to create an effortless experience.
If you’re looking for a little bit more organizational productivity, you should reach out to John Coles by going to https://www.linkedin.com/in/johncoles100/.
Here are a couple of AHA messages from this episode:
- Organizations that want to effectively manage the flow of information and knowledge across their organization in order to increase their competitive edge, should reach out to John Coles. https://www.linkedin.com/in/johncoles100/
- I am all about trying to get the flow of information, knowledge, content, and data across an organization effectively so people are more productive. https://www.linkedin.com/in/johncoles100/
- In 2006, I started implementing a knowledge base to 20,000 call center agents in eight different languages around the world. https://www.linkedin.com/in/johncoles100/
- I was able to use the knowledge base itself, one person finding a new answer that then resulted in driving a fix into engineering. https://www.linkedin.com/in/johncoles100/
To learn more about Thought Leadership and how it can help you be successful, visit: https://thoughtleaderlife.com/.